Collecting system information

Collecting system information

  1. Open Start Menu. Type ‘msinfo32’ and open the app.
  2. Click on File → Export → Save to some location
  3. Collect the file for debugging.

    • Related Articles

    • Collecting System Information

      Open the app ‘System Information’ From the top menu, click save and get the ‘.spx’ file.

    • Forced Cleanup on Mac OS

      Steps to Force cleanup Myzen on Mac OS: Download the 'Myzen-Uninstaller' from https://storage.googleapis.com/we360-v2-installers/dependencies/MyZen-Uninstall.pkg Once downloaded, run the pkg file by double clicking on it or using 'installer' command ...

    • Allowing required permissions

      Standard (pkg) Requires Administrator Access to Install Supports Auto-Update Stealth (pkg) Requires Administrator Access to Install Supports Auto-Update When the app is started and permissions given, a user will be created by default in our Portal ...