Setting up Inactivity alert

Setting up Inactivity alert

What is Inactivity alert

Inactivity alerts are a vital tool for employers, enabling them to monitor their team's activity effectively. By receiving notifications when employees are inactive for a specified duration, managers and admins can stay informed and take proactive measures to ensure optimal workforce performance.

Understanding Inactivity Alerts

Inactivity alerts serve as a proactive mechanism to notify employers when their team members are not actively engaged in work activities on their systems. These alerts are accessible through the alert feature within the platform and are also delivered to employers via email for immediate attention.

Setting up Inactivity alert

Setting Alert Rule Type: Employers initiate the process by configuring alert rules. This involves setting the name, entering a description and selecting "Inactivity" as the alert type and specifying the teams for which they want to receive notifications regarding inactivity.

Defining Inactivity Threshold Duration: Employers set the threshold duration for inactivity, indicating the period of time after which an employee is considered inactive. This duration acts as a benchmark for triggering alerts.

Email Notifications: Select the personnels who want to receive email notifications for inactivity alerts. This ensures timely awareness of workforce status even when not actively logged into the platform.

Receiving Updates: Once the alert rule is configured, employers start receiving updates when team members surpass the defined inactivity threshold. These updates provide real-time insights into employee activity levels.

How to View Alerts

After setting up the inactivity alert rule, employers can access all generated alerts within the alert module (Alerts module is present in the left navigation menu).

Here, detailed information about each alert is provided, including the date & timestamp of alert generation, the employee for whom the alert is triggered, the type of alert, and a description.

Employers can also view historical alerts using the date filter and download alerts for any date in Excel format for further analysis outside the platform.

Benefits of Inactivity Alerts

Enhanced Monitoring: Employers gain visibility into employee activity patterns, allowing them to identify periods of inactivity and address potential productivity challenges.

Proactive Intervention: With timely alerts, managers can take proactive measures to engage inactive employees, provide support, or adjust workloads to maintain optimal productivity levels.

Data-Driven Decision Making: Access to real-time insights empowers employers to make informed decisions regarding resource allocation, task distribution, and performance management strategies.


Inactivity alerts play a crucial role in fostering a productive work environment by keeping employers informed and enabling proactive intervention when necessary. By leveraging this feature within the platform, employers can optimize workforce performance and drive organizational success.

For more information on other alert types and features, explore our comprehensive alert management guide [here](link to alert management guide).

This comprehensive guide outlines the significance of inactivity alerts, their operational dynamics, and the benefits they offer to employers. It's designed to provide users with a clear understanding of how to leverage this feature effectively within the platform.

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