The MyZen download for Windows comes in the form of a standard MSI file. Consequently, command line and PowerShell instructions that utilise MSIEXEC will function as expected. Below, you'll find the command for performing a silent deployment. It's recommended to execute these commands in an Elevated Command Prompt or PowerShell window.
Please ensure to adjust the command code below to precisely match the file path, unique account number, and randomly generated alphanumeric characters for your installer file.
Ensure that you have not renamed the installer file, and that your computer did not add a (1) or (2) at the end of the file upon downloading. If you have previous versions downloaded of the same file name, make sure to delete them. Any modification to the name of this installer will hinder the proper installation of the agent.
If using a MDM solution, installing silently may require a variation other than the -Quiet shown below, for example /Quiet, -Q , /Q , or /QN.
Example:
MSIEXEC /i C:\Users\username\Downloads\eyJza2xxxxxx_{RandomSecurityToken}.msi -Quiet
Quietly install:
MSIEXEC /i eyJza2xxxxxx_{RandomSecurityToken}.msi -Quiet
Quietly uninstall:
MSIEXEC /x eyJza2txxxxxx_{RandomSecurityToken}.msi -Quiet
If in the event an installation fails run the following installation command to enable install logs and create or update a support ticket with the log file attached for the team to review and respond.
MSIEXEC /i eyJza2xxxxxx_{RandomSecurityToken}.msi -Quiet /l*v %TEMP%\atinstall.log
These commands should be used when interacting with a remote machine and you would like to deploy the agent silently. These also work when using an RMM Tool that has Remote Command Line Access, or through the use of PSExec.
The command will run silently and you will not receive any additional message about it after the command is run. If you choose to use an RMM tool or other third-party tools, this may provide you with a success or fail message.