We360.ai's Commitment to Data Security: SOC2 Compliance FAQs

In an era where data security and privacy are paramount, organizations demand assurance about the safety and integrity of their data when working with vendor partners. At We360.ai, our commitment to these principles is unwavering. We are proud to announce that we have achieved full SOC2 Type 1 and Type 2 compliance, reinforcing our dedication to maintaining the highest standards of security and operational excellence.

Frequently Asked Questions About SOC2 Compliance at We360.ai

What is SOC 2 Compliance?

SOC 2 compliance, established by the American Institute of Certified Public Accountants (AICPA), involves a thorough audit that evaluates an organization’s systems and controls for processing customer data. It focuses on security, availability, processing integrity, confidentiality, and privacy of the system.

SOC 2 Type 1 vs. Type 2: What's the Difference?

SOC 2 reports come in two types:

Type 1: Assesses the design of security processes at a specific point in time.

Type 2: Examines the operational effectiveness of these processes over a period, typically six months to a year. We360.ai has been awarded both SOC 2 Type 1 and Type 2 compliance, showcasing our consistent performance in upholding security standards.

What Does SOC2 Compliance Entail for We360.ai?

Achieving SOC2 compliance means We360.ai has undergone a rigorous technical audit by a third-party to validate our adherence to custom-designed policies, procedures, and technical controls that ensure the security and privacy of our client's data.

How Does We360.ai's SOC2 Compliance Benefit Our Clients?

Our SOC2 compliance ensures that our clients benefit from:

1. Enhanced trust and reliability in our services.
2. Robust security measures and regular testing to identify and rectify vulnerabilities.
3. A secure data infrastructure, leveraging the robust security protocols of the Google Cloud Platform (GCP).

What is Included in We360.ai’s SOC 2 Report?

Our SOC 2 report provides detailed insights into our security practices, control processes, and how we manage and secure client data. It serves as an independent validation of our commitment to high security and operational standards.

What Are the Key Trust Principles of SOC 2 Compliance?

SOC 2 compliance is based on five “Trust Service Principles”:

1. Security: Protecting system resources against unauthorized access.
2. Availability: Ensuring system availability as committed or agreed.
3. Processing Integrity: System processing is complete, valid, accurate, timely, and authorized.
4. Confidentiality: Information designated as confidential is protected as such.
5. Privacy: Personal information is collected, used, retained, disclosed, and destroyed in conformity with the commitments in the entity’s privacy notice.

How Does We360.ai Ensure Continuous SOC 2 Compliance?

To maintain our SOC 2 compliance, we360.ai:

1. Regularly reviews and updates our security policies and procedures.
2. Conducts ongoing training for our staff to ensure compliance with these policies.
3. Engages in continuous monitoring and auditing of our security systems and processes.
   

Can Clients Request to View We360.ai's SOC 2 Report?

Absolutely. Clients interested in reviewing our SOC 2 report can contact us for detailed information and access to the report, which demonstrates our commitment to maintaining a secure and trustworthy service environment.

How Often is We360.ai's SOC 2 Compliance Reviewed?

We undergo annual audits to renew our SOC 2 compliance, ensuring that our security measures and processes remain at the forefront of industry standards.