we360 support
At We360, we prioritize customer support for all clients, whether they're on a paid plan or exploring our demo or free options. We're committed to delivering top-notch assistance to everyone. Our support offerings include access to online resources, knowledge documents, a help center, and chat support.
We set you up for success with timely technical implementation, organizational enablement, and adoption support. Our goal is to educate, enable, and empower users at all levels for a productive journey with We360.ai.
Our experts provide guidance for best practice configuration during initial setup or help fine-tune your existing environment to match your organizational needs.
Your assigned CSM is your direct point of contact for non-break-fix inquiries. They offer product training, handle subscription changes, and ensure you have the support needed for success.
Your KAM serves as a liaison between you and our team, addressing technical account concerns promptly and providing proactive outreach for product updates and relevant information.
We're here for you every step of the way, ensuring you get the most out of We360.